Business Advice, Consulting, Maine Business Solutions

Frequently Asked Questions

Q. How do I know if I need help with my business?

A. If you are starting a business, expanding a business or concerned about losing your business, you would benefit from seeking professional help. Some owners and managers feel “embarrassed” or even “threatened” when asking for support and often put it off until it’s too late. The reality is that we all need help from time to time and none of us have all the answers but collectively we can solve most any problem and realize every opportunity.

Q. How much will it cost?

A. The cost of success is always less expensive than the cost of failure. Because Xperience offers a wide range of services including online support, we can always find a practical and affordable solution for you. Typically we charge by the hour, day, week or project but will consider long term assignments and in some cases performance based consideration may apply.

Q. Do you guarantee a successful solution?

A. Guaranteeing someone else’s success especially a business in trouble is a risky thing to do. To accept an assignment with you we will have done enough due diligence to feel strongly that we can provide you with the solution you desire and will back up our agreement with a guarantee of satisfaction. If at any time you are not satisfied you can cancel our agreement as long as any monies due up to and including the date of termination has been paid.

Q. What can I expect if I contact you to inquire about your services?

A. Inquiries are always free and appreciated. We will discuss your needs and assess our ability to help you. If we can provide you with the solution you need, we will discuss the most cost effective means of delivering them to you. If we cannot provide you with the support you need, we will gladly help you find it.

Q. What is online support all about?

A. Online support is an exciting and cost effective way to support business owners and managers from a distance. Through a subscription program you can decide what level of service you will need and be charged accordingly. Our online solutions include inexpensive programs that provide simple business advice to more traditional programs offering extensive and complex business solutions.